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Several safe payment methods you can trust!

Terms of delivery

Information about delivery times & Transport

Delivery is done by mail and sent as 1st Class goods letter. (Other terms for shipping charges may apply for special periods, or for bulky or heavy goods, as shown in your shopping cart.)

Order before 14.00 and your order will normally be sent the same day, depending on the stock status.
Normal delivery times can be estimated to:
  • Norway:  3-4 days
  • Denmark: 3-4 days
  • Finland: 3-4 days
  • Germany: 34 days
Longer delivery times can occur during periods when we have high load because of high order intake, stock end, delays from the manufacturer etc.
Note! Orders placed on weekends are sent earliest on the Monday after. If delays in delivery occur (without us having notified you of any longer delivery time), please contact us at the e-mail address order@defineme.se .
The risk of purchased goods is transferred to the purchaser when the delivery is made.
Transport damage is reported to your nearest post office, as well as to us at e-mail address order@defineme.se.

Information on Force Majeure

We accept no liability for delays/failures due to circumstances beyond the company’s prevailing such as labor dispute, fire, war, government decision, reduced or non-delivery from supplier. Furthermore, no liability is taken for any changes to the products/product characteristics modified by the respective supplier and other factors beyond our control. The company is also never responsible for any direct or indirect damage/loss that may occur to the customer.